👉 Overview

<aside> 💡 As the Product Designer at Languify, I was tasked with integrating ChatGPT with our tool, InPrep. InPrep is a B2B SaaS product that is used by various businesses, including **UpGrad** and Functionup, to assess their students' communication skills and provide feedback to help them improve their communication abilities.

As a result, our estimated outcome is to increase our current engagement with the tool from 42.67% to more than 75%.

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🤔 Context - What does Languify do?

• Languify is a B2B SaaS company offering an AI tool called InPrep that helps Ed-Tech businesses assess their students' communication skills and provide feedback for improvement.
• The tool uses AI models to assess speech & content and provide feedback on fluency, delivery, word choice, and grammar.
• Ed-Tech businesses have dedicated teachers who use our tool to create verbal assessments for various domains such as data analytics, product management, and sales. They provide personalized feedback on core concepts and improve students' communication skills.

👉 **Languify landing page** (designed by me) summing up all of Languify’s offerings

Here's a breakdown of how we went about integrating ChatGPT with InPrep:

🧑 Identifying the User’s Goals & Frustrations

Based on our research for our past projects, testing & developing the current version of InPrep with UpGrad & FuctionUp, I worked on building an ideal persona of who the end-user would be for the student portal of our tool. I listed the demographics, goals, and frustrations of our ideal persona.

🎉 The Eureka Moment - Discovering Opportunity

• As InPrep relied on teachers to provide personalized feedback to the students, the team saw an opportunity to automate this process and provide a more tailored experience to students.
• The idea was to integrate ChatGPT with InPrep, prompting it to give tailored feedback & improvement tips to each student.